Our helpdesk sucks... I do not like them.

I went this morning for a blood test but because the lab didn't know what the code was they couldn't do it. They kept calling my dr.'s office to get the code but they weren't there yet. So I gave up and left. It was taking TOO long. How hard would it've been to just draw the blood and figure out the rest later... ok ok logistically I know that they need to know how many of which tubes to take but still...