On the way back from lunch (at the Cheesecake Factory... yum!) we stopped in at Albertson's. I went to the little Starbucks counter to get a Chai Frappucino and the woman was like, Oh, I don't know how to make that. They left me alone. I need to call someone. Then she just tried to halfass it and didn't actually call anyone because she didn't know how to work the phone either. I told her to forget it and I bought a diet Pepsi and a cream egg instead.