Slightly misleading...
So I went online to make the reservations for the San Diego portion of the Great American Family Vacation That May Make Me an Alcoholic (GAFVTMMMAA for short) and there was a link to a 10% coupon. I had already opened up a web reservation, but not submitted it so I called the 800 number to see if I could get a better deal. Not so much. The rates quoted to me if I reserved through the operator were higher than the rates being quoted to me online. As a result, the 10% wasn't worth going through the phone person rather than online. I don't care that you want to 'encourage' us to go through the online system, but it kind of defeats that if you have a coupon that encourages us to call.
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